Delivery & Postage Information

AUSTRALIA & NEW ZEALAND WIDE

At this current time, postage is only available for International orders to New Zealand, as we are primarily operating only within Australia for the time being. Regular post approximate delivery time is 1-7 business days sent by Australia Post. Express Delivery is overnight to 80% of Australia with areas outside the Express Network taking 2 days to arrive, and 3-5 days to New Zealand. This can be checked through the Australia Post website.

RATES:

AUSTRALIA WIDE:

Regular Post For Orders over $60 FREE
Under $60 Flat Rate $9.00
Express Post Flat Rate $12.95

 

NEW ZEALAND:

Regular Post For Orders over AUD $150 FREE
Under $50 Flat Rate $18.00
Express Post Flat Rate $33.00

Australia Post Express Post Available – Guarantee temporarily suspended

Express Post is still available and will continue to be prioritised to be our fastest postal delivery option for customers, but it may not always meet the next business day delivery standard.

Due to delays to our delivery services caused by the ongoing impacts of the conronavirus pandemic, effective 20 April 2020, Australia Post is temporarily suspending the Express Post guarantee of a refund, replacement envelope or satchel for articles that do not meet the next business day delivery standard.

The temporary removal of the Express Post guarantee is not intended to impact any right that customers have under the Australian Consumer Law.

We apologise for any inconvenience this may cause but, with the health and safety of our customers and people being our priority, thank you for your understanding.

Please see auspost.com.au for further information.

 

Saphira Samphier
19 days ago
I absolutely love this store. Such lovely people and atmosphere. I always recommend them. I love my new bag and wallet
Kat Raffaele
19 days ago
Best customer service with the most beautiful staff... favourite shop ever!
Cass Moriarty
21 days ago
Great variety of different things. I'll be back.
Kelly de Vries
2 weeks ago
An amazing, amazing store with a wide range of clothing and sizing and such friendly staff. I accidentally left one of the items I bought from there at the store and they were so lovely and accommodating to get it back. Just genuinely lovely service with AMAZING clothing. Definitely has become one of my favourite stores!
Kristine Abelitis
3 months ago
So grateful to Anna who went above and beyond. She searched high and low to find the right size for my daughter while also coordinating a store move - Herculean effort. My daughter's smile at her Year 6 formal said it all - thank you.
Sarah Jones
3 weeks ago
I recently had a wedding to attend and found everything i was looking for at Cyber Shop Wollongong - the service was amazing, the staff helped me put together an outfit I was thrilled with, fitted perfectly, and was very comfy and flattering. They had plenty of stock and was reasonably priced. Would highly recommend.